Shipping policy
<p><strong>Last updated: August 10, 2026</strong></p>
<h2>Preorder timelines</h2>
<p>Most TJ73 gear is sold as a <strong>preorder</strong> and is manufactured after the drop window closes.</p>
<p><strong>Nothing ships immediately.</strong> When you order during a drop, your item goes into a production batch. Typical timeline:</p>
<p>1. Drop window closes</p>
<p>2. Production run begins</p>
<p>3. Gear arrives with us and is inspected</p>
<p>4. Orders are packed and shipped</p>
<p>We post a firm ship date as soon as our manufacturer confirms one, and you receive tracking the day your order leaves.</p>
<p>Items marked as in-stock ship on the normal schedule below.</p>
<h2>Processing time</h2>
<p>In-stock orders ship within <strong>2–5 business days.</strong></p>
<p>Preorders ship according to the production schedule for that drop.</p>
<h2>Domestic shipping (United States)</h2>
<p><strong>Flat rate: $6.99</strong> on all domestic orders.</p>
<p>Delivery is typically <strong>3–7 business days</strong> after your order ships, depending on your location.</p>
<h2>APO / FPO / DPO</h2>
<p>We ship to military addresses. These are treated as domestic and charged at the standard flat rate.</p>
<p>Military mail is handled by USPS only, and transit times are longer and less predictable than civilian delivery — often <strong>2–4 weeks</strong> past the domestic estimate. Tracking may stop updating once a package enters the military mail system. This is normal.</p>
<h2>International shipping</h2>
<p>We ship internationally. Rates are calculated at checkout.</p>
<p><strong>You are responsible for all customs duties, import taxes, and brokerage fees.</strong> These are charged by your country, are not included in your order total, and are not collected by us. Contact your local customs office if you need an estimate before ordering.</p>
<p>International delivery typically takes <strong>7–21 business days</strong> after shipping, plus any time held in customs. Customs delays are outside our control.</p>
<p>If a package is refused or returned due to unpaid duties, we refund the order less shipping costs and any fees incurred.</p>
<h2>Tracking</h2>
<p>You receive a tracking number by email the day your order ships. If you haven't received one and believe you should have, check your spam folder first, then email us.</p>
<h2>Address accuracy</h2>
<p><strong>Check your address at checkout.</strong> We ship to the address you provide.</p>
<p>If you catch an error, email us immediately — we can usually correct it before the order is packed. Once a label is printed, we cannot change it.</p>
<p>Orders returned to us due to an incorrect address can be reshipped at your cost.</p>
<h2>Lost or delayed packages</h2>
<p>If tracking shows no movement for more than 7 business days, contact us and we'll open a trace with the carrier.</p>
<p>Packages confirmed delivered by the carrier but reported missing are not eligible for refund or replacement. If theft is a concern in your area, we recommend shipping to a work address or a secure pickup location.</p>
<h2>Contact</h2>
<p><strong>joe@tj73combatco.com</strong></p>